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THE  MICRO LENSS: A  MULTICULTURAL ORGANIZATION DEVELOPMENT ASSESSMENT TOOL

 Organizational Dimension

Monocultural

 Transitional

 Multicultural

MISSION

The  purpose and reason for being of the organization

 Exclusive

 Non-committal

 Inclusive

INFORMAL SYSTEMS

The unwritten ways of doing things in the  organization.

 Unwritten rules

Written rules as policies

 Flexible policies

CULTURE & LANGUAGE

The social climate created by the values and practices that guide how and why people behave in certain  ways in the organization.

 Monolingual

 Dominant language

 Bi- or multi-lingual

RELATIONS and INTERACTIONS

The ways people interact with each other  in the organization.

 Rigid

 Guarded

 Risk taking

ORGANIZATIONAL DYNAMICS OF DIFFERENCE

The expected behavior of and towards others who are different.

 Assimilation

Accommodation

Negotiation

LEADERSHIP

The style, expectations, and behaviors of actors in key positions.

 Paternalistic

 Bureaucratic or visionary

 Shared

ENVIRONMENT

The understanding of and relation with the  external world

 Exploitation

 Convenience

 Mutually beneficial

NUMBERS and REPRESENTATION

 The actual numbers and locations of people  who are different in the organization.

 Tokens

 Glass and other ceilings

 Representation at all levels

STRUCTURE

The overall design, division of work, and  ordering of jobs in the organization.

 Pyramidal

 Matrix

Self-managed

SYSTEMS and POLICIES

The written rules and technologies used to manage and do the work of the organization.

Word of mouth

 Formal and discretionary

 Open and flexible


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