Tools
THE MICRO LENSS: A MULTICULTURAL ORGANIZATION DEVELOPMENT ASSESSMENT TOOL
Organizational Dimension
Monocultural
Transitional
Multicultural
MISSION
The purpose and reason for being of the organization
Exclusive
Non-committal
Inclusive
INFORMAL SYSTEMS
The unwritten ways of doing things in the organization.
Unwritten rules
Written rules as policies
Flexible policies
CULTURE & LANGUAGE
The social climate created by the values and practices that guide how and why people behave in certain ways in the organization.
Monolingual
Dominant language
Bi- or multi-lingual
RELATIONS and INTERACTIONS
The ways people interact with each other in the organization.
Rigid
Guarded
Risk taking
ORGANIZATIONAL DYNAMICS OF DIFFERENCE
The expected behavior of and towards others who are different.
Assimilation
Accommodation
Negotiation
LEADERSHIP
The style, expectations, and behaviors of actors in key positions.
Paternalistic
Bureaucratic or visionary
Shared
ENVIRONMENT
The understanding of and relation with the external world
Exploitation
Convenience
Mutually beneficial
NUMBERS and REPRESENTATION
The actual numbers and locations of people who are different in the organization.
Tokens
Glass and other ceilings
Representation at all levels
STRUCTURE
The overall design, division of work, and ordering of jobs in the organization.
Pyramidal
Matrix
Self-managed
SYSTEMS and POLICIES
The written rules and technologies used to manage and do the work of the organization.
Word of mouth
Formal and discretionary
Open and flexible
© Copyright. Chaos Management, Ltd.PO Box 737 BrattleboroVT 05302 USA Tel: 1 802 257-5218 Fax: 1 802 257-2729 [email protected]Site design by VermontToGo.comOriginal design by Boma Media