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Multicultural and Organization Development


THE MICRO LENSS:
A MULTICULTURAL ORGANIZATION DEVELOPMENT ASSESSMENT TOOL ORGANIZATIONAL DIMENSION MONOCULTURAL TRANSITIONAL MULTICULTURAL MISSION

 
Organizational Dimension
Monocultural
Transitional
Multicultural

MISSION
The purpose and reason for being of the organization

Exclusive
Non-committal
Inclusive

INFORMAL SYSTEMS
The unwritten ways of doing things in the organization.

Unwritten rules
Written rules as policies
Flexible policies

CULTURE & LANGUAGE
The social climate created by the values and practices that guide how and why people behave in certain ways in the organization.

Monolingual
Dominant language
Bi- or multi-lingual

RELATIONS and INTERACTIONS
The ways people interact with each other in the organization.

Rigid
Guarded
Risk taking

ORGANIZATIONAL DYNAMICS OF DIFFERENCE
The expected behavior of and towards others who are different.

Assimilation
Accommodation
Negotiation

LEADERSHIP
The style, expectations, and behaviors of actors in key positions.

Paternalistic
Bureaucratic or visionary
Shared

ENVIRONMENT
The understanding of and relation with the external world.

Exploitation
Convenience
Mutually beneficial

NUMBERS and REPRESENTATION
The actual numbers and locations of people who are different in the organization.

Tokens
Glass and other ceilings
Representation at all levels

STRUCTURE
The overall design, division of work, and ordering of jobs in the organization.

Pyramidal
Matrix
Self-managed

SYSTEMS and POLICIES
The written rules and technologies used to manage and do the work of the organization.

Word of mouth
Formal and discretionary
Open and flexible




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