Chaos Management Ltd. - Advancing Hispanics in Organizations

A Four-Step Framework

Most organizations have piece-meal efforts to address their inclusion and diversity issues. Professional development for Hispanics is usually a collection of activities unrelated to a strategic framework, goals, or systemic processes that support it. To increase the talent pool and develop Hispanic leadership at all levels in your organization, we have developed a four-step framework that creates a cohesive, integrated organizational strategy.

STEP 1 What’s The Problem?
The status of Hispanics through organizational assessment
Hispanics are the fastest growing population in the labor force. Quantitative analysis shows how Hispanics compare with other groups, Whites and African Americans in particular. A qualitative analysis helps us understand the experience of Hispanics in the organization. As organizational development consultants and researchers, we connect the data to strategies for change that is more than just program development and training.

STEP 2 Education and Development
Even though Hispanics are the fastest growing population in the workforce, as a group they lack access to organizational power bases, mentoring and advancement opportunities, mobility, recognition of talent, and identification as high potential employees. Organizational assessment data helps us to develop targeted training, education, and development programs.

Entry level Hispanics need career development advice and knowledge about how to set the ground work for a successful career. Basic skills include:

	communication
	making effective presentations
	understanding the building blocks of a successful career: performance, networks, self-management
	understanding how organizations work and what is expected of them in terms of managing their career

Mid-level Hispanics need:

	the latest information on career development and advancement
	peer feedback to understand their strengths and areas they still need to develop
	self-assessment: support to identify where they are in their career plan and what is their career vision
	the ability to motivate oneself to “take it to the next level” with enthusiasm and purpose
	networking skills

Executive level Hispanics need:

	peer feedback (stronger at this level than at mid-level)
	to understand their responsibility in relation to other Hispanics in the organization—taking a leadership role in the strategic positioning for advancement through mentoring and coaching

STEP 3 Establishing Organizational Support Systems and Structures:
Follow-up to training and education programs
Once trained, an organization must address the limitations for individuals that return to work with no support—these individuals are highly trained, but not advancing. With the latest data and research relevant to Hispanic leadership and career development, we offer organizational support on two levels:

Individual:

	help workshop alums organize professional development activities such as mentoring groups and peer coaching, where they learn to support and promote each other
	sharing resources

Organizational:

	refresher sessions for continuing advancement
	assess where Hispanics are post-training in relation to the goals of the training program
	on-going consultation and training to develop and support Hispanic talent

STEP 4 Tracking and Measuring Success
Organizations generally do not have the resources to do the tracking and assessment necessary to determine the success of training programs or when those programs need to be modified. However, without measurable data post-training—tracked over a period of time—how will you know your training programs are effective? Chaos Management can do this for you or work with you to develop systems for internal tracking. Indicators of success include:

	Do people feel more committed to the organization?
	Is morale higher?
	Are people more effective in their jobs?
	Have people actually advanced in their careers?
	Have people moved laterally in the organization, developing breadth of experience?
	Do people make more money?

No matter where your organization is in the process or the resources available to you, Chaos Management, Ltd. can adapt this four-step approach to your unique organizational needs. Contact us to learn more by emailing This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or phoning (802) 257-2729.