Chaos is not utter confusion. Chaos is constrained, rather than explosive instability.

-Ralph Stacey

Building Organizational Capacity
Training Internal Agents to Effect Change in Organizations

The rate of change in today’s organizations means that the need to apply and sustain change efforts is continual and complex. In today’s competitive business environment, organizations need trained change agents working from the inside. In our experience, an outside consultant partnering with internal change agents who know the system is the best way to facilitate change. We bring new ideas and best practices from other organizations. The training and commitment to the process motivates leaders and gives them the tools to help others throughout the organization. This unique partnership is the hallmark of effective capacity building in organizations.

Our work in this area produces change agents who have:

A common theoretical base, skills framework, and the attitudes and awareness necessary to effect change in your organization
The ability to consult on how best to manage change with those responsible for improved organizational effectiveness
Skills for developing and facilitating trainings and policy changes
Training to provide on-going support to sustain your change efforts

A major contribution of change agents to their organizations is the ability to understand and use their own strengths—personal and professional—in what is called self as instrument of change. This requires that change agents develop the capacity to assess their strengths and limitations, as well as use professional development plans tailored to enhance and use those strengths. Our work also gives your change agents this ability.

How we do it

Through workshops and other educational experiences that increase skills, knowledge, and awareness in the various aspects of:
        adult education and training
        consulting in organizations
        diversity
        group dynamics
        gender equity institutional changes
        Future Search Conference facilitation
By virtual or on-site organizational consultation and follow-up to support workshop learnings
By co-consulting, co-training, and mentoring to participants after a workshop

What’s unique about our approach

We combine the latest theories and models with skills development and attention to participants’ own styles, knowledge, attitudes
We practice the principles that we teach, serving as active role models to those we train
We custom-design manuals to support our programs and your organization in English or Spanish
We have over twenty years of experience doing capacity building in for-profit and non-profit organizations

Work Experience

Consulting
Consulted to Lucent Technologies for the development of strategies, tools, and materials for implementing a global diversity change strategy
Consulted to the World Bank for curriculum development for the Supervisory Training Visit System for Agricultural Extension Agents in Nigeria
Consulted to the Ministry of Health in Nigeria for Management Sciences for Health, a Boston-based organization, as part of a 10-year project to improve the health of mothers and children through family planning. Evangelina Holvino, president of Chaos Management, prepared a cadre of Nigerian management and systems consultants to work with family planning staff to initiate support and sustain the change efforts required for more effective family planning programs in Nigeria

Training of Internal Resource Agents
Company-wide diversity change strategy training for selected managers and H.R. personnel. Mobil Corporation
Intervention skills for effective group facilitation. Bell Atlantic
Group dynamics skills with a year-long plan for post-training support and career development. Banco Popular de Puerto Rico
 Skills and theory of organizational change. World Bank
Organizational change skills and adult education training for health system workers. Management Sciences for Health, Nigeria
Skills and theory of organizational change towards gender equity in six African universities. Grant funded by Carnegie Corporation; in partnership with the Center for Gender in Organizations, Simmons College, Boston, Massachusetts
Beyond Diversity: Tools for Working with Differences in Organizations

Strategic Planning
Training of Trainers: Future Search Conference

 

 
 
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© Chaos Management, Ltd.
PO Box 737
Brattleboro VT 05302 USA
Tel: (802) 257-2729


 

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